Play Safe: Our Responsible Gaming Pledge

Welcome to 11x Play. We love the thrill of cricket and the fun of the game. We want you to have a great time on our platform.

But let's be clear: gaming should always be fun. It is a form of entertainment, not a way to make money.

Your well-being is our most important commitment. This page is our pledge to you. We are serious about player protection and giving you the tools to play responsibly.

Tips for Staying in Control

Playing responsibly means staying in control. Here are some simple tips to help you keep it fun 32:

Set a Budget: Only bet what you can comfortably afford to lose. Think of it like buying a movie ticket—it's money for entertainment.
Set a Time Limit: Don't let gaming take time away from your work, family, or sleep.
Never Chase Losses: This is the most important rule. If you have a bad day, don't try to "win it back" by betting more. It's the fastest way to get in trouble.
Know When to Stop: If you ever feel stressed, angry, or frustrated while playing, it's time to take a break.
Play with a Clear Head: Never play if you are tired, upset, or under the influence of alcohol.

Tools to Help You: Your Account Controls

We give you the power to control your play. You can find these tools in your online betting id account settings.

Deposit Limits: Set a daily, weekly, or monthly limit on how much money you can deposit. Once you hit that limit, you can't add more.
Self-Exclusion: Need to take a break? You can "self-exclude" and lock your account for a period of time, from 24 hours to 6 months or more. During this "cooling-off" period, you will not be able to log in or bet.

Need to Talk? Real Help is Available in India

If you feel like you're losing control, or if you are worried about a friend or family member, you are not alone. There are amazing organizations in India that offer free, confidential, and non-judgmental help. They are not part of 11x Play. They are here to listen and support you.

Table: Confidential Support in India

Organization	Contact Number	Notes
Vandrevala Foundation	+91-9999 666 555	A free, 24/7 helpline for all of India.
Aasra (Mumbai)	+91-9820466726	24/7 confidential support for anyone in distress.
Sneha (Chennai)	+91-44-24640050	A 24/7 helpline offering emotional support.[35, 36]
SoulUp	(Website: soulup.in)	Offers therapist-led online support groups for gaming addiction.

We Protect Minors

It is strictly illegal for anyone under the age of 18 to play on 11x Play. We use a mandatory KYC verification system to block underage accounts.

Responsible Betting Disclaimer: You must be 18 or older to play. Gambling can be addictive. Please play responsibly.