Customer Care

We're Here to Help, 24/7

Welcome to 11x Play Customer Care! We know that when you have a question, you want an answer now. You don’t want to fill out a form or wait 24 hours for an email.

Our team is online 24 hours a day, 7 days a week, 365 days a year. Even on holidays.

Your trust is our top priority. We promise to be friendly, fast, and fix your problem on the first try.

Get an Answer in Seconds

The fastest way to reach us is on WhatsApp. A real person is ready to help you with deposits, withdrawals, or any questions about your online cricket id.

No matter how you contact us, you’ll get a real, trained expert. We don’t use confusing jargon, we just give you clear answers.

Quick Answers (FAQ)

We get these questions a lot, so here are some quick answers!

How do I get my online cricket betting id?

It’s easy! You have two ways:

Go to our Register page and fill out the 60-second form.
Send us a "Hi" on WhatsApp. We can create your cricket id online right in the chat.

How do withdrawals work?

Withdrawals at 11xplay pro are instant. As soon as you complete your one-time KYC (account verification), you can withdraw your winnings anytime, 24/7. Most withdrawals show up in your bank account in minutes.

I have a problem with my 11xplay reddy login. Can you help?

Yes, absolutely! We are a trusted partner of the Reddy Anna network.14 If your 11xplay reddy login isn't working, or if you have a question about your account, just message us on WhatsApp. We will help you sort it out right away.

Is my account and money safe?

100%. We use the same security as banks (SSL encryption) to protect all your information. Your bet id and personal details are always safe with us. You can read more on our Privacy Policy page.

My deposit hasn't shown up. What do I do?

Don't worry. Sometimes a bank or UPI transaction can get stuck. Just send us a WhatsApp message with a screenshot of your payment. Our team will find it and credit your account right away.

Responsible Betting Disclaimer: Betting is a risk and should be fun. Only wager what you can afford to lose. If you feel you have a problem, please see our Responsible Gaming page. Must be 18+ to play.