Our Privacy Policy

Your privacy is a very big deal to us. We know "Privacy Policy" pages are usually long and confusing. We want to be different.

This page explains what information we collect, why we need it, and how we keep it 100% safe. We follow all of India's data protection laws, including the Digital Personal Data Protection Act (DPDP Act).

Our promise to you is simple: We will never sell your personal data.

What Info We Collect (and Why)

We only collect what we need to run your account, keep you safe, and follow the law. Here is a simple table that explains everything.

Table: Your Data Explained

What We Collect	Why We Need It
Your Basics (Name, Email, Mobile Number)	To create your online betting id and contact you if there is a problem.
Your ID (KYC) (Aadhaar, PAN card, or Driver's License)	To follow Indian law. We must verify you are 18+ and prevent fraud. This is how we keep the games fair.
Your Payment Info (Bank Account or UPI Details)	So you can deposit money and get your instant withdrawals. We never store your CVV.
How You Use Our Site (Login times, bet history, device type)	To keep your account secure (we look for strange logins) and to give you better, personalized bonuses.
Cookies (Small files on your browser)	To keep you logged in so you don't have to type your password every time.

How We Use Your Information

We use your information for three main things:

1. To Run the Platform: To create your 11xplay pro account, process your bets, and pay your winnings.
2. To Keep You Safe: To verify your identity (KYC), stop fraud, and block anyone under 18.
3. To Follow the Law: We must keep records for legal and tax reasons, as required by Indian law.

Who We Share Your Info With

We are very careful about this. We only share your info in a few cases:

• Payment Processors: We must send your UPI or bank details to our payment partners so they can process your deposits and withdrawals.
• Legal Authorities: If required by Indian law, we may have to provide information to law enforcement or government bodies.
• We DO NOT share or sell your data with third-party marketing companies.

How We Keep Your Info Safe

Your trust is our biggest asset. We protect your data just like a bank does.

• Encryption: All information you send to us is protected by strong SSL (Secure Socket Layer) encryption. This is the "lock" icon you see in your browser.
• Secure Storage: Your personal data, especially passwords, is "hashed" and "salted." This means it's scrambled into a secret code that even we cannot read.
• Limited Access: Only trained, high-level 11x Play employees can access your personal data, and only when they are helping you with a problem.

Your Rights (You Are in Control)

You have rights over your data.

• You have the right to see the personal data we have about you.
• You have the right to fix any info that is wrong.
• You have the right to withdraw your consent for us to use your data. (Please note: If you do this, we will have to close your account, as we can't operate it without your data).

How to Contact Us About Your Data

If you have any questions about your privacy, please contact our Data Protection Officer at: privacy@11xplayproo.net.

Responsible Betting Disclaimer: For your protection, we enforce all 18+ age restrictions and KYC policies. Play responsibly.